Privacy Policy

Last Updated: June 2026

Support Expert Training Ltd ("we," "us," or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your data when you visit our website (www.supportexperttraining.com), purchase our e-courses, or register interest via our forms.

1. Information We Collect

We only collect data that you voluntarily provide to us. This includes:

• Contact Data: Name, email address, company name, and team size when you fill out a form or purchase a course.

• Transaction Data: Details of payments made via our third-party checkout partner, Stan Store. (We do not store financial or credit card details on our servers).

• Usage Data: Information about how you use our website, tracked via cookies and performance pixels.

How We Use Your Data

We use your information purely to deliver our services, specifically to:

• Process your orders and grant access to digital courses.

• Send you automated early-bird discounts or waiting list updates that you explicitly requested.

• Analyse website traffic to improve our learning platform.

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your data because it is necessary for the performance of a contract (delivering your purchase) or based on your explicit consent (joining a waiting list). You can withdraw your consent at any time by emailing info@supportexperttraining.com with the subject line "Unsubscribe," and we will remove your data within 48 hours.

4. Data Sharing and Third Parties

We never sell your data. We only share data with essential third-party processors required to run our business, including:

• Stan Store: For secure payment processing and checkout management.

• Google Sites / Google Forms: For website hosting and data collection.

5. Your Rights

Under UK law, you have the right to request access to the data we hold about you, request corrections, or ask for your data to be permanently erased. 

To exercise these rights, please contact us at: info@supportexperttraining.com